What a service report should include
A good service report lets you see months later what was done to a machine and when. It should include:
- customer and service company details, the technician’s name
- machine identification: model, serial number, asset or fleet number
- the date and the start and finish time of the work
- type of work: periodic inspection, repair, commissioning, diagnostics
- a checklist with the result of each item (OK, not OK, not applicable)
- the reported issue, faults found and work carried out
- parts and materials used
- recommendations and the next inspection date
- the machine’s condition after the work: fit for operation, not fit, or fit with conditions
- signatures of the technician and the customer
Templates and app for your industry
Forklift maintenance
Forklift inspections on your phone: checklist, photos of faults and the customer’s signature.
CNC machine maintenance
Periodic maintenance of CNC machining centres, lathes and mills with a checklist on your phone.
Refrigeration and HVAC service
Leak checks, operating data and the customer’s signature – the report completed on site.
Air compressor maintenance
Oil and filter changes, running hours, dryer dew point – compressor inspections on your phone.
Frequently asked questions
Are the templates free?+
Yes. You download them without signing up and without giving your email address.
Can I adapt a template for my company?+
Yes. Edit the Excel file as you like – add your logo, your own checklist items and fields.
Does a service report need the customer’s signature?+
The customer’s signature confirms that the work was done and accepted, so it is worth collecting at every visit. In the app the customer signs with a finger on the phone screen.
How is the app different from a printable template?+
In the app you fill in the report on your phone: checklist, photos, customer signature and a ready PDF without retyping. Every report stays in the machine’s history, and the app reminds you of upcoming inspections.
Is the app available in English?+
Yes. The mobile app, the web panel and the PDF reports are all available in English.
Questions about the templates? Write to info@machine-manager.com. Prefer to go straight to your phone? Create a free account.
The same report – on your phone, for free
Checklist, photos, customer signature and a ready PDF. Free for one technician and up to 15 machines.




